Lead capture & speed-to-lead
Every form, call and message lands in your CRM, gets scored, and the right person is alerted in seconds. Missed calls get an instant text back.
Automate the busywork. Get back to your customers.
Riak Labs designs and builds AI automations for lead follow-up, quoting, inboxes and reporting, so your team spends less time on admin and more time with the people who pay you.
Book a call
Free 30-minute discovery call. No obligation.
Built on the tools you already use
- n8n
- Make
- Zapier
- OpenAI
- Claude
- GoHighLevel
- HubSpot
- Zoho
- Xero
- Shopify
- Slack
- Gmail
- Outlook
- Google Sheets
- Airtable
- Supabase
- Twilio
- Vapi
- Google Analytics
50+
Workflows designed and built
400hrs
Of manual work mapped out for automation
1–4wks
From first call to a live system
Services
What we take off your plate
We look at where your team's hours actually go, then build systems that handle the repetitive parts automatically, with a human in the loop wherever it matters.
AI receptionist & inbox support
An assistant that sorts your inboxes, drafts replies in your tone, answers routine questions and hands anything tricky to a person.
Quoting & admin
Quotes drafted from your rate card, supplier emails turned into job costings, overdue invoices chased and paperwork filled in automatically.
Reporting & dashboards
Your CRM, ads, store and analytics pulled into one weekly report with plain-English insights and clear next actions.
Content & research systems
Trend research, competitor tracking and content pipelines that keep your marketing fed without hours of manual digging.
AI strategy & team training
We map your manual work, show what's worth automating (and what isn't), and train your team to use AI confidently every day.
Work
Systems we've built
A few examples of the workflows we design. Each one starts from a real, everyday business problem and ends with something that runs on its own.
Missed call → booked job
A missed call triggers an instant text. An AI assistant chats with the customer, checks the calendar and books the job. Emergencies alert the owner straight away, and every lead is logged.
n8n · Claude · Twilio · Google Calendar · Sheets
Quotes drafted in minutes
An enquiry comes in and AI drafts the line items from the business's own rate card, flags anything missing, and waits for the electrician to approve. Follow-ups go out automatically.
n8n · Claude · Gmail · Google Sheets
One weekly report, every channel
Store, ads, email and analytics data pulled into a single KPI snapshot, with plain-English insights and actions, in the inbox every Monday morning.
n8n · OpenAI · Shopify · Meta Ads · Google Ads · Klaviyo · GA4
An inbox that drafts in your voice
Replies drafted in the founder's tone and held for approval, priority emails routed first, and call transcripts turned into CRM notes and follow-up tasks.
n8n · Claude · Gmail · CRM
Not sure where AI fits in your business? That's what the 30-minute discovery call is for.
Let's talk
How it works
From first call to launch
A simple, transparent process. You'll always know what we're building, why, and when it'll be live.
-
01
Discovery call
A free 30-minute discovery call. We learn how your business runs and where the hours are being lost.
30 min · free -
02
Scope & proposal
A clear plan: what we'll automate, the time it should save, and a fixed proposal tailored to your team.
Within days -
03
Build
We build, test against your real data, and keep you in the loop with regular check-ins.
1–4 weeks -
04
Launch & support
We go live, train your team, hand over documentation, and stay on hand to tune and extend.
Ongoing
Why Riak Labs
We don't just advise. We build.
We're a small, hands-on automation studio. We work closely with owner-led teams to find the work that drains time, then build systems that quietly handle it.
Working systems, not slide decks
You get automations that run in your business, not a report full of ideas.
Humans stay in control
Anything sensitive is drafted for approval, never sent blind.
You own everything
Built in your accounts and documented, so nothing is locked away with us.
Tailored to your team
Every project is scoped around how you actually work: one person or a whole team.
FAQ
Questions, answered
Anything else? Ask us on a free 30-minute discovery call. No obligation.
Book a callWhat kinds of businesses do you work with?
Owner-led and growing teams in trades, professional services, e-commerce, agencies, health and care, and more. If your team repeats the same tasks every week, there's usually something worth automating. We work with businesses anywhere in the world.
How long does a project take?
Most projects go live within 1–4 weeks, depending on how many workflows are involved and how many tools need connecting.
How much does it cost?
Every project is different. It depends on the scope, the number of workflows, how many people will use them, and whether team training is included. After the 30-minute discovery call you'll get a clear, fixed proposal, with no surprises.
Do I need to change the software I use?
Usually not. We connect the tools you already use: your CRM, inbox, calendar, accounting and spreadsheets.
Is my data safe?
We build inside your own accounts, keep access to the minimum needed, and add human approval anywhere a mistake would matter.
What happens after launch?
We train your team, hand over documentation, and offer ongoing support if you'd like us to keep improving and extending your systems.
What happens on the 30-minute discovery call?
In 30 minutes we talk through how your business runs, map your biggest time sinks, and tell you honestly what's worth automating and what isn't. No pressure, no hard sell.
Get in touch
Let's talk.
Tell us where the time goes on a free 30-minute discovery call. We'll show you what can run on its own.
Book a callPrefer email? emman@riaklabs.com